Jared Keith

Digital transformation blueprint for aviation

Boeing is the world's largest aerospace company and leading manufacturer of commercial jetliners, defense, space and security systems, and service provider of aftermarket support. They approached us for a discovery phase of work to define what an “airline operator of the future” should be.

My role was to partner directly with a tight-knit group of stakeholders across their Consumer, Commercial, and Governmental aviation divisions alongside a cross-functional account team to develop an extensive cross-channel experience stategy to transform the way airline operators worldwide receive training and materials from the origial equipment manufacturer through the “MyBoeingFleet” portal.

I designed and developed a clickable set of prototypes that were rapidly iterated upon throughout the engagement and presented as a proof-of-concept to executive stakeholders, which helped set the stage for several steps and investments needed to get there from an opertational, technical and business perspective.